Using professionally trained actors in a role-play situation is a powerful tool for training your staff. By using role-players you will enable your staff to test their ability to manage colleagues or to deal with difficult situations in a safe and controlled environment.

Encouraging your staff to practise different outcomes of a given scenario is a valuable investment for your company. In the real world you only have one chance to get it right.

Professional role-players will:

• bring a realistic performance according to given guidelines
• give a consistent performance to all participants
• respond to different circumstances in a realistic manner
• give you a model from which to make fair assessments

We can help you develop and structure your training session, drawing from a diverse pool of highly-skilled role-players.

Where role-play can work for you:

• Assessment and development centres
• Interviewing skills training
• Appraisal training
• Customer handling skills
• Medical Practitioner assessment

Benefits of using professional role-players instead of your own staff:

Asking your own staff to role-play with each other inevitably leads to embarrassment. Putting colleagues together in this way puts pressure on the individual to "perform" and therefore the exercise can be wasted and the learning is lost.

Using impartial professionals you immediately give your staff a potential customer, colleague, or manager to deal with who will respond to behaviour and questioning in a realistic manner.

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